Privacy Policy

We collect personal information only to the extent necessary to provide our services. The categories of information we may collect are as follows:

Account and Contact Information. When you register for a forum account, subscribe to our newsletter, submit content, or contact us, you voluntarily provide personally identifiable information such as your name and email address. Forum registration also requires a chosen username.

Purchase Information. If you make a purchase through our online store, we collect the information necessary to process your transaction, including your name, billing and shipping address, email address, and payment details. Payment card data is processed directly by our payment processor and is not stored on our servers.

Forum and Community Activity. We collect the content of posts, reviews, and other contributions you make to the site, along with associated metadata such as timestamps and your account identifier.

Usage Data. We may automatically collect certain technical information when you visit the site, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and time spent on pages. This data is used in aggregate form to understand how visitors use the site and to improve our services.

Cookies and Tracking Technologies. We use cookies and similar technologies for two purposes: (1) essential session cookies required to maintain your login state on the forum — these are set only when you log in and are necessary for the site to function; and (2) analytics cookies to understand how visitors use the site. When you first visit, a cookie consent banner requests your permission before any analytics cookies are set. You may accept or decline analytics cookies at any time by clicking "Manage Cookie Preferences" in the footer. You may also disable all cookies in your browser settings, though some features (such as the forum) may not function correctly as a result.

For visitors in the European Economic Area, we process your personal data on the following legal bases: (a) Consent — for newsletter subscriptions and analytics cookies, where you have given clear, freely withdrawable consent; (b) Contract — to process purchases and fulfil orders you have placed; (c) Legitimate Interests — for fraud prevention, site security, and aggregate usage analytics, where our interests do not override your rights; and (d) Legal Obligation — where processing is required to comply with applicable law.

We use the information we collect to: operate and maintain the website, forum, and online store; process and fulfil purchases and send order confirmations and shipping updates; send newsletters and community updates to subscribers who have expressly opted in; respond to your inquiries, submissions, and support requests; monitor and analyse usage to improve the site experience; detect, investigate, and prevent fraudulent or abusive activity; and comply with applicable legal obligations.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

Service Providers. We share data with trusted third-party vendors who assist us in operating the website and fulfilling orders — including email delivery services, hosting providers, payment processors, and shipping carriers. These parties are contractually obligated to keep your information confidential and to use it only to provide services on our behalf.

Email Marketing. If you subscribe to our newsletter, your email address and name are shared with Mailchimp (The Rocket Science Group LLC), our email marketing platform, solely for the purpose of sending you the communications you have consented to receive. Mailchimp's privacy policy is available at mailchimp.com/legal/privacy.

Legal Requirements. We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the site before your information becomes subject to a different privacy policy.

VampiresWorld.com is operated by 18226415 Canada Corp, a Canadian corporation. Our newsletter and promotional email practices comply with Canada's Anti-Spam Legislation (CASL), the CAN-SPAM Act (United States), and applicable provisions of the GDPR (European Union).

We only send commercial electronic messages (CEMs) to individuals who have expressly consented to receive them by subscribing through our website. Each subscription is recorded with a timestamp and the subscriber's IP address for compliance purposes. We do not send CEMs on the basis of implied consent.

Every newsletter we send includes a clear and functional unsubscribe mechanism. You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at [email protected]. Unsubscribe requests are processed immediately and you will receive no further commercial messages from us after opting out.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically: newsletter subscriber data is retained until you unsubscribe and request deletion; forum account data is retained for the life of your account and for a reasonable period thereafter; purchase and transaction records are retained for a minimum of seven (7) years as required by Canadian tax law; and usage and analytics data is retained in aggregate, anonymised form.

You may request deletion of your personal data at any time by contacting us at [email protected]. We will respond to deletion requests within 30 days, subject to any legal retention obligations.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. These measures include encrypted data transmission (TLS/HTTPS), hashed password storage, and access controls limiting who can access personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that poses a real risk of significant harm to individuals, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required under PIPEDA.

Our site may contain links to third-party websites, including game storefronts, publishers, and community platforms. We have no control over the content or privacy practices of those sites and are not responsible for their policies. We encourage you to review the privacy policy of any third-party site you visit.

VampiresWorld.com is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have inadvertently collected personal information from a child under 13, please contact us immediately at [email protected] so we can delete it.

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

Under PIPEDA (Canada): the right to access the personal information we hold about you; the right to request correction of inaccurate or incomplete information; and the right to withdraw consent for data processing where consent is the legal basis, subject to legal and contractual restrictions.

Under the GDPR (EEA): the right of access; the right to rectification; the right to erasure ("right to be forgotten"); the right to restriction of processing; the right to data portability; the right to object to processing; and the right to lodge a complaint with a supervisory authority in your country of residence.

All users: the right to unsubscribe from commercial emails at any time via the unsubscribe link in any email; and the right to withdraw analytics cookie consent at any time by clicking "Manage Cookie Preferences" in the footer.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated by posting the updated policy on this page with a revised "Last updated" date, and where appropriate, by sending you an email notification. Your continued use of the site after any changes constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at [email protected]. We are operated by 18226415 Canada Corp, operating as VampiresWorld.com.